Plans and credits.
What customers can do, what each step costs.
Every paid step costs a workspace credits, at a price you set; a plan decides what a workspace may do. Both are set in the console.
01Credits
Every paid step costs a workspace credits. The price is shown before anything runs, and failed AI steps and failed renders are refunded automatically. Set the prices in Settings, Credits (0 makes a step free):
| Step | Setting | Default |
|---|---|---|
| Idea Lab: a batch of video ideas for a channel | credits.ideas | 1 |
| Research dossier with web sources for one video | credits.research | 4 |
| Outline and full narration script for one video | credits.script | 4 |
| Fact check of a script against its sources | credits.factcheck | 2 |
| Visual storyboard for a long video (all chapters) | credits.produce | 6 |
| Titles, description, tags and thumbnails for one video | credits.package | 2 |
| Pick Shorts from a long video | credits.shorts | 1 |
| Language version of an episode | credits.localize | 4 |
| One AI edit (chat) on a storyboard | credits.edit | 1 |
| AI translates a storyboard in the scene editor | credits.translate | 2 |
| Render 10 seconds of video, per format | credits.render10s | 1 |
| Narration for 10 seconds of video | credits.voice10s | 1 |
| A 4K render costs this many times a 1080p render | credits.uhdMultiplier | 3 |
With the defaults, a 10-minute episode from research to a rendered video costs 4 + 4 + 2 + 6 = 16 credits for the writing and storyboard, plus 60 + 60 = 120 credits for rendering and narrating 600 seconds, plus 2 for the package: about 138 credits. These are the defaults, not a recommendation: set your own prices from what the console's AI usage page and your ElevenLabs bill show for your channels.
Chat edits in the scene editor can use three model tiers, Fast, Balanced and Smart, each with a model and a credit multiplier (Settings, AI director). The multiplier applies to the chat edit price, rounded up.
Where credits come from:
- Monthly credits of the workspace's plan, added each time Stripe reports a paid invoice.
- Credit packs a workspace buys (console page Credit packs).
- Welcome credits for a new self-serve workspace (Settings, Access).
- You: console, Workspaces, "Credits…" adds or removes credits with a reason the workspace sees in its history.
Each workspace sees its spending by kind of work on its Usage page and every credit movement under Plan and credits.
02Plans
Console page Plans. A plan sets what a workspace may do:
| Field | Meaning |
|---|---|
| Price per month, currency, Stripe price id | What Stripe charges. Create a recurring price in Stripe and paste its price_… id. A free plan needs none |
| Credits per month | Added on every paid invoice |
| Videos | How many storyboards (episodes and Shorts) the workspace can keep |
| Longest video (seconds), Resolution | Episode length limit; 720p or 1080p |
| Export all formats at once, Voiceover, AI translation, No watermark, 4K export, Client review links, REST API and webhooks | Features on or off for this plan. "AI translation" also allows language versions of episodes |
| Render queue priority | Higher goes first when renders wait |
| Free plan (for sign-ups) | New self-serve workspaces get the first active free plan |
| Active | Hidden plans stay on existing workspaces but cannot be chosen |
A new install has one plan, Free: 5 videos, 3 minutes, 720p, voiceover on, no translation, no monthly credits. Change it to what you want to give away; a free plan with 3 minutes is enough to try the studio, not to run a channel.
To sell plans, turn on Settings, Customer billing, "Sell plans and credit packs", add the Stripe keys and the webhook (Stripe webhook). Without online payments you can still set any workspace's plan by hand on the Workspaces page, for example for clients you invoice yourself.